By going to Orders =>Phone Orders, you can place an order for your customer directly from the 3dcart Online Store Manager.
This feature can be useful if your customer is unable to access your online store for some reason or perhaps they are a walk-in client visiting your brick and mortar store.
With the Phone Order system, you have access to practically everything on your store front including browsing items, selecting item options, Shipping Calculation, Payment processing, etc. Furthermore, the order can be placed without the front end navigation, making the order process more efficient for you.
Tip: For more information on using the Phone Order system, please review our instructional knowledgebase article by clicking here.