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RMA Search

Your 3dcart Store comes equipped with a built-in Return Merchandise Authorization (RMA) feature that can be used if you would like to accept returns and/or exchanges for orders placed on your store.

By going to Orders =>RMA Search you can review your store's historical RMA data to view and process pending or closed RMAs.

Tip: Please see the following links to our Knowledgebase Articles regarding the RMA feature.

  • For information on setting up and using the built-in RMA function, please review our Knowledgebase article by clicking here.
  • For information on using the RMA search function and filtering through the store's RMA history, please review our knowledgebase article for this topic by clicking here.

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